„You and I can have a tremendous impact on the job performance of the people around us—but more importantly, we can have an impact on their entire lives. It could happen during a five-minute conversation, with just a few words of encouragement delivered at the right time and in the right way.“
— Don Soderquist 1934 - 2016
Don Soderquist “ The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company https://books.google.com/books?id=mIxwVLXdyjQC&lpg=PR9&dq=Don%20Soderquist&pg=PR9#v=onepage&q=Don%20Soderquist&f=false, Thomas Nelson, April 2005, p. 74.
On Treating Everyone with Respect