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“What made a big difference was the open door policy we had. Anyone who wanted to come backstage could, and it was never a problem. I don't know whether other bands did that. It was good for us to meet people who had come to see the group and converse with them, ask them 'What's it like in your town? What, there are no clubs here? So what do you do?' It was about sharing information and it was good to know what was going on out there, and how people were dealing with their lives. And that spread right across the world.”